Returns & Refund Policy

Last updated: September 19, 2026

At GoalLight, we want you to shop with confidence. We offer a 15-Day Return Policy and a 90-Day Money-Back Guarantee for our FC Barcelona car projector, subject to the eligibility requirements described below.

This policy applies to purchases made through www.cadoru.com.

1. 15-Day Returns

You have 15 days from the date you receive your order to request a return.

To be eligible for a return, the product must meet all of the following conditions:

• The product must be unused.

• It must be returned in its original packaging.

• All accessories, components, instructions, and other items originally included with the product must be returned.

• The product must not show signs of installation, use, wear, scratches, modifications, damage, or improper handling.

• The original packaging must not be excessively damaged, altered, or incomplete.

• The product must be in a condition that allows it to be inspected and resold.

Products that do not meet these requirements may not be eligible for a return or refund, except where otherwise required by applicable consumer law.

To request a return, please contact us at:

Email: renzogutierrezperez@gmail.com

Please include your order number, the reason for your return, and, when requested, photographs of the product and its original packaging.

Do not send the product back before contacting us.

If your return request is approved, we will provide you with the return address and return instructions.

Products sent to an address without prior authorization may not be accepted or processed.

2. 90-Day Money-Back Guarantee

Cadoru offers a 90-Day Money-Back Guarantee for our FC Barcelona car projector.

You may request a refund within 90 days from the date you receive your order.

However, eligibility for this guarantee is subject to the return conditions described in this policy.

Unless the product is defective, damaged upon arrival, or incorrect, the item must generally:

• Be returned in its original packaging.

• Include all original accessories and components.

• Be free from damage caused by misuse, incorrect installation, accidents, negligence, or modification.

• Be returned in a condition suitable for inspection.

• Comply with the return instructions provided by Cadoru.

We reserve the right to request photographs, videos, or other reasonable evidence of the product's condition before authorizing a return.

If your request is approved, we will provide you with the return address.

The customer must send the product to the address provided by Cadoru and provide proof of shipment when requested.

Once the product has been received and inspected, we will determine whether the conditions of this guarantee have been satisfied.

If approved, the refund will be processed using the original payment method whenever possible.

This 90-Day Money-Back Guarantee is an additional benefit offered by Cadoru and does not affect any mandatory consumer rights that may apply under the laws of your country.

3. Damaged, Defective or Incorrect Items

Please inspect your order as soon as you receive it.

If your projector arrives damaged, defective, incomplete, or you receive an incorrect item, please contact us as soon as possible at:

renzogutierrezperez@gmail.com

You may be required to provide:

• Your order number.

• Photographs of the product.

• Photographs of the packaging.

• A video showing the reported problem.

• Any additional information reasonably required to evaluate the issue.

If the issue is confirmed, we will provide an appropriate solution, which may include a replacement or refund depending on the circumstances and applicable consumer laws.

4. Product Condition and Installation

The projector must be handled and installed carefully and according to the instructions provided with the product.

Damage caused by any of the following may not qualify as a defect:

• Incorrect or improper installation.

• Incorrect electrical connection.

• Modification of the product.

• Damage caused by pulling, bending, cutting, or altering cables or components.

• Accidents or impacts.

• Exposure to inappropriate conditions.

• Misuse or use for a purpose other than that for which the product was designed.

• Negligent handling.

If the product has been installed, used, modified, or damaged by the customer, it may no longer be eligible for a standard return.

This does not affect any rights that cannot legally be excluded.

5. Return Shipping Costs

For returns involving a change of mind, dissatisfaction with the product, or requests under our 90-Day Money-Back Guarantee where the product is not defective or incorrect, the customer is responsible for all return shipping costs.

Return shipping costs are not refundable unless otherwise required by applicable law.

The customer is responsible for ensuring that the product is packaged securely for return shipping.

We strongly recommend using a shipping method that provides tracking or proof of delivery.

Cadoru is not responsible for return packages that are lost, damaged, or not delivered to the return address.

If the product is confirmed to have arrived defective, damaged, or incorrect, Cadoru may cover the applicable return shipping costs where required by this policy or applicable law.

6. Return Authorization

A return must be authorized before it is shipped.

To request authorization, contact:

renzogutierrezperez@gmail.com

After reviewing your request, we will inform you whether your product appears eligible for return.

If approved, we will provide:

• Return instructions.

• The applicable return address.

• Any additional information necessary to process the return.

The return address may vary depending on your location or the fulfillment center used for your order.

For this reason, you must not send the product back to the sender address shown on the original package unless specifically instructed to do so by Cadoru.

Unauthorized returns may be delayed, rejected, or returned to the sender.

7. Inspection of Returned Products

All returned products may be inspected after they arrive at the designated return location.

During inspection, we may verify:

• Whether the returned product matches the original order.

• Whether the product has been used or installed.

• Whether all components and accessories are included.

• Whether the original packaging is present.

• Whether the product has suffered damage, modification, or misuse.

• Whether the product meets the conditions established in this policy.

If the returned product does not meet the applicable return requirements, the refund may be denied where permitted by law.

8. Refunds

Once your return has been received and inspected, we will notify you of the outcome of your refund request.

If approved, the refund will be issued to your original payment method whenever possible.

Original shipping charges and return shipping charges may not be refundable unless required by applicable law.

Please allow additional time for your bank, credit card provider, or payment processor to process and display the refund.

Processing times vary depending on the payment provider.

9. Exchanges

We currently do not offer direct exchanges.

If you would like a different product or version, you may request a return when eligible and place a new order separately.

If the product you received is defective, damaged, or incorrect, please contact us before placing another order.

10. Non-Returnable Situations

Where permitted by applicable law, a return or refund may be refused if:

• The product has been used.

• The product has been installed and shows signs of use or installation.

• The product is returned without its original packaging.

• Accessories or components are missing.

• The product has been modified.

• The product has been damaged after delivery.

• The product shows signs of improper handling or misuse.

• The product was damaged because of incorrect installation.

• The returned product is different from the product originally purchased.

• The return was shipped without prior authorization.

• The return was sent to an incorrect address contrary to our instructions.

These limitations do not exclude any mandatory consumer rights that may apply.

11. Sale Items and Discount Codes

Products purchased during promotions, sales, special offers, or using discount codes remain subject to this Returns & Refund Policy unless otherwise stated at the time of purchase.

Promotional or discounted products remain subject to any mandatory consumer rights applicable in the customer's country.

12. International Customers

Cadoru may sell products to customers in multiple countries.

Consumer protection laws may vary by jurisdiction.

Nothing in this policy is intended to limit or exclude any consumer rights that cannot legally be excluded.

Where local law provides additional rights or protections, those rights will continue to apply.

13. Contact Us

If you have any questions regarding returns, refunds, damaged products, or your order, please contact:

GoalLight
Website: www.cadoru.com
Email: renzogutierrezperez@gmail.com

Please include your order number when contacting us so we can assist you more efficiently.